FAQ

1. Do your products work for all skin types?
Most of our items are safe for all skin types. If you have very sensitive skin, test on a small area first.

2. Are the tools reusable?
Yes. Many items like brushes, rollers, and scrubbers can be washed and used again.

3. How long is delivery?
Standard shipping takes 5–12 business days. You’ll get tracking after your order is processed.

4. Do you accept returns?
Yes. Items must be unused, in original packaging. Check our return policy for full details.

5. Are your products safe?
We use gentle materials and safe designs made for home use. Follow the user guide for best results.

6. Can I cancel my order?
You can cancel before your order is shipped. After shipping, it must go through the return process.

7. What if my package arrives damaged?
Take a clear photo and contact support. We will help with a replacement or fix the issue.

8. Do you ship worldwide?
Yes, we deliver to most countries. Shipping time will change by location.

9. How do I track my order?
After shipping, you will receive a tracking number by email or text.

10. How do I contact support?
You can reach us through the contact form on the website.